Terms of Use

Welcome to hamelfilm.com.my, operated by HAMEL MARKETING SDN. BHD. (201801028352, 1290378-H). By accessing or using this website, you agree to be bound by the following terms and conditions.

Please read these Terms of Use carefully before proceeding.

1. General

By using our website, you agree that:

  • You are at least 18 years old or accessing the site under the supervision of a parent or guardian.
  • You will not use the site for any illegal or unauthorized purpose.
  • We reserve the right to refuse service, remove or edit content, and cancel orders at our sole discretion.

2. Product Information

All products displayed on this site are described and presented as accurately as possible. However:

  • Actual product color or appearance may vary slightly due to screen settings or lighting.
  • Prices, specifications, and availability are subject to change without prior notice.
  • Promotional offers are valid while stocks last.

3. Orders & Payment

By placing an order on our website:

  • You agree to provide accurate, up-to-date billing and delivery information.
  • Full payment is required to confirm your booking or purchase unless otherwise stated.
  • We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

4. Intellectual Property

All content on this site (logos, images, text, graphics, videos) is the property of HAMEL MARKETING SDN. BHD. and protected under Malaysian copyright and trademark laws.

You may not copy, reproduce, or use any content without written permission.

5. Limitation of Liability

We do our best to provide reliable services and information, but:

  • We are not liable for any damages resulting from your use or inability to use this site.
  • We are not responsible for any third-party links, plugins, or external content.

6. Warranty Disclaimer

All product warranties are subject to terms listed under each product or service. Warranty coverage may include:

  • Peeling, bubbling, yellowing (for PPF or tint films)
  • Cracking or delamination

However, misuse, poor maintenance, or third-party interference may void your warranty.

7. Returns & Refunds

We do not offer returns or refunds for services once completed. Any requests for correction or warranty claims must be submitted via our customer service within the applicable warranty period.

8. User Conduct

You agree not to:

  • Post false, misleading, defamatory, or abusive content
  • Attempt to interfere with the website’s security or functionality
  • Use the site for spamming or malicious attacks

We reserve the right to block or report users who violate these terms.

9. Changes to Terms

We reserve the right to update or modify these Terms of Use at any time. Continued use of the site after such changes constitutes acceptance of the new terms.

10. Governing Law

These Terms are governed by the laws of Malaysia. Any disputes will be resolved in the courts of Selangor, Malaysia.

11. Contact Information

For any inquiries regarding these terms, please contact:

HAMEL MARKETING SDN. BHD.
📍 B-01-36, Block B, Kompleks Perindustrian e@HUB,
Persiaran Surian, Seksyen 3, Taman Sains Selangor,
Kota Damansara, 47810 Petaling Jaya, Selangor, Malaysia.
📧 info@hamelfilm.com
📞 012-3891351/03-61437600